Knowledgebase: Purchasing Questions
Who to contact about issues related to the purchase or licensing of an OOTP Developments game
Posted by - NA -, Last modified by Gary Breckenridge on 19 March 2015 11:54 PM

Out of the Park Developments games are distributed digitally. We have worked with several different third-party companies over the years to handle the task of selling and administering licenses for our games. The purchase and licensing processes for some versions of OOTP are supported by those companies, and not by OOTP Developments. If you have some sort of licensing problem, first check here for a possible solution. If you have some sort of purchasing/refund related problem, then see this article. You might also find the answer elsewhere in our Knowledge Base, but if not, then please use the chart below to determine who to contact, based on the operating system for which you purchased your game:

Game Operating System Licensing Company Support E-mail Support Site Required Info
OOTP 11-16 Windows/Mac eSellerate Submit a ticket in our support section eSellerate After-Purchase Services Email address or name associated with your order
OOTP 11-16 Linux PiSD webstore@pisd.co.uk PiSD FAQ License Key (99X-9-XX-99-99)
OOTP 10 Windows eLicense support@elicense.com eLicense Support Order ID (VT-xxxxxxxxxxxx)
OOTP 10 Mac/Linux PiSD webstore@pisd.co.uk PiSD FAQ License Key (99X-9-XX-99-99)
OOTP 9 Windows eLicense support@elicense.com eLicense Support Order ID (VT-xxxxxxxxxxxx)
OOTP 9 Windows (on Steam only) Valve n/a Steam Support Your Steam user account
OOTP 8/9 Mac eSellerate Submit a ticket in our support section OOTP Support Central email address or name associated with your order
OOTP (all older versions) Windows eLicense support@elicense.com eLicense Support Order ID (VT-xxxxxxxxxxxx)
Inside the Park Baseball Windows eLicense support@elicense.com eLicense Support Order ID (VT-xxxxxxxxxxxx)
Title Bout Championship Boxing Windows eLicense support@elicense.com eLicense Support Order ID (VT-xxxxxxxxxxxx)
Title Bout Boxing Quiz Windows eLicense support@elicense.com eLicense Support Order ID (VT-xxxxxxxxxxxx)

Note: If you are unable to resolve your issue, please contact us at sales@ootpdevelopments.com. We always want to make sure your issues are resolved!


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