Knowledgebase: OOTP > Installation problems
Installing or reinstalling the game
Posted by Gary Breckenridge, Last modified by Gary Breckenridge on 20 March 2015 12:25 AM

First off, it's always a good idea to install the game by right-clicking the installer icon and then choose "run as administrator" (this only applies to Windows Vista/7/8). If you're reinstalling the game trying to fix a problem, then you should uninstall the game first and then reinstall. For details on installing/reinstalling OOTP, go here, but for FHM, go here.

Installing like this will fix some of the installation errors that can occur. If that doesn't help, then you should try reinstalling to a custom folder. For example, you could create a folder on your C drive, like this: C:\Games\OOTP 15 (or C:\Games\FHM 2014). The actual path used doesn't matter; just be sure it's not in the program files location. Doing a custom install like this will resolve most installation issues, but if it doesn't the you should submit a support ticket so someone can help you.