Submitting a ticket
If you can't resolve a problem using the knowledge base, then you should read this which will explain how to get help from our tech support. First off, you should provide us with as much information as possible to make it easier for us to help you. ...
“OOTP Baseball 20.app” can’t be opened because Apple cannot check it for malicious software
If you see this displaying, it's a result of changes Apple has made to their Gatekeeper system. All software built for the Mac OS after June 1 of 2019 must be uploaded to Apple’s servers, scanned by an automated system, and approved. If it isn’t ...
Installing the Game on more than two Computers
Your purchase of a license for an OOTP Developments game is always valid for installation on two computers simultaneously, for your personal use, even if your computer breaks or you lose your license e-mail. (See this article for information on using ...
I Have The Game On Steam And Linux And The Game Won't Run
One potential fix for this problem is the following. Open Steam. Then, in the Steam client, go to to the game's properties and there you'll find an option for "Force the use of a specific Steam Play compatibility tool". By default it's likely 'Steam ...
How to FTP files to OOTP Developments
For some types of problems, the only way we can help you is to see your league files. OOTP Developments uses FTP to allow customers to send us files. Below are instructions for sending us your league files: Windows PC: Unless you have an ftp program, ...