MLB Manager APP Support & Troubleshooting
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“OOTP Baseball 20.app” can’t be opened because Apple cannot check it for malicious software
If you see this displaying, it's a result of changes Apple has made to their Gatekeeper system. All software built for the Mac OS after June 1 of 2019 must be uploaded to Apple’s servers, scanned by an automated system, and approved. If it isn’t ...
How to create a debug log file
For most tech support issues, a debug log file will be helpful. For example because it contains information about your computer hardware and system setup. No worries, it does not contain confidential information. It's plain text, so you can easily ...
How to FTP files to OOTP Developments
For some types of problems, the only way we can help you is to see your league files. OOTP Developments uses FTP to allow customers to send us files. Below are instructions for sending us your league files: Windows PC: Unless you have an ftp program, ...
Activation Issues for OOTP
Generally speaking, activating the game works on the first attempt, but if you try several times and still can't get it to activate, you should read the following article. A common error message when attempting to activate the game is "The game could ...
Refunds
OOTP Developments has a 14-day, no questions asked, money-back guarantee on game purchases. This policy only applies to games purchased directly through Out of the Park Developments as explained here. So if you buy the game from the Apple App Store ...