Who to Contact About Issues Related to the Purchase or Licensing of an OOTP Developments Game

Who to Contact About Issues Related to the Purchase or Licensing of an OOTP Developments Game

Out of the Park Developments games are distributed digitally. We have worked with several different third-party companies over the years to handle the task of selling and administering licenses for our games. The purchase and licensing processes for some versions of OOTP are supported by those companies, and not by OOTP Developments. If you have some sort of licensing problem, first check here for a possible solution. If you have some sort of purchasing/refund related problem, then see this article. You might also find the answer elsewhere in our Knowledge Base, but if not, then please use the chart below to determine who to contact, based on the operating system for which you purchased your game:

Game
Operating System
Licensing Company
Support E-mail
Support Site
Required Info
OOTP 11-16
Windows/Mac
eSellerate
Submit a ticket in our support section

Email address or name associated with your order
OOTP 11-16
Linux
PiSD
webstore@pisd.co.uk
PiSD FAQ
License Key (99X-9-XX-99-99)
OOTP 10
Windows

sales@ootpdevelopments.com

Order ID (VT-xxxxxxxxxxxx)
OOTP 10
Mac/Linux
PiSD
webstore@pisd.co.uk
PiSD FAQ
License Key (99X-9-XX-99-99)
OOTP 9
Windows

sales@ootpdevelopments.com
Order ID (VT-xxxxxxxxxxxx)
OOTP 9
Windows (on Steam only)
Valve
n/a
Steam Support
Your Steam user account
OOTP 8/9
Mac
eSellerate
Submit a ticket in our support section
OOTP Support Central
email address or name associated with your order
OOTP (all older versions)
Windows

sales@ootpdevelopments.com
Order ID (VT-xxxxxxxxxxxx)
Inside the Park Baseball
Windows

sales@ootpdevelopments.com
Order ID (VT-xxxxxxxxxxxx)
Title Bout Championship Boxing
Windows

sales@ootpdevelopments.com
Order ID (VT-xxxxxxxxxxxx)
Title Bout Boxing Quiz
Windows

sales@ootpdevelopments.com
Order ID (VT-xxxxxxxxxxxx)

Note: If you are unable to resolve your issue, please contact us at sales@ootpdevelopments.com. We always want to make sure your issues are resolved!

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