General
How to post a bug
Since our ticket system here has been shut down please turn to the forums at https://forums.ootpdevelopments.com/forumdisplay.php?f=4044. Make sure to check in the list of known issues if your problem has been created as a bug already. If not feel ...
Error Message: Failed to validate request because the time between server and client is not synchronized
If you try to start the game, but you get the above error message, the problem is that the time on your system is incorrectly set. This can happen at certain times of the year, like after daylight savings, if you don't have your system time set to ...
I Have The Game On Steam And Linux And The Game Won't Run
One potential fix for this problem is the following. Open Steam. Then, in the Steam client, go to to the game's properties and there you'll find an option for "Force the use of a specific Steam Play compatibility tool". By default it's likely 'Steam ...
Windows 10 Upgrade or Install
Please remember to unlicense your games before upgrading to Windows 10 or re-installing Windows 10. A new operating system is like a new computer for the game, and thus requires another activation. You can unlicense your game by doing the following: ...
Who to Contact About Issues Related to the Purchase or Licensing of an OOTP Developments Game
Out of the Park Developments games are distributed digitally. We have worked with several different third-party companies over the years to handle the task of selling and administering licenses for our games. The purchase and licensing processes for ...
Refunds
OOTP Developments has a 14-day, no questions asked, money-back guarantee on game purchases. This policy only applies to games purchased directly through Out of the Park Developments as explained here. So if you buy the game from the Apple App Store ...
Can I Purchase From a Store?
We currently only sell our games through digital download. We're sorry if there is any inconvenience!
How to FTP files to OOTP Developments
For some types of problems, the only way we can help you is to see your league files. OOTP Developments uses FTP to allow customers to send us files. Below are instructions for sending us your league files: Windows PC: Unless you have an ftp program, ...